Come Work With Us
Join a team of skilled and passionate professionals who will value your individuality and encourage your growth and success.
Come Work With Us
Join a team of skilled and passionate professionals who will value your individuality and encourage your growth and success.
Come Work With Us
Join a team of skilled and passionate professionals who will value your individuality and encourage your growth and success.
Our Values
Our deep investment in our people has created an environment of compassion and continuous education that sharpens our focus and spills into our relationships with agents and customers. With a culture that’s defined by trust, humility, autonomy, and passion, we infuse generosity into the very fabric of our operations, from our team to our communities.
Build Trust
Knowing that colleagues have one another’s success and best interests in mind promotes a psychologically safe environment. We count on one another to do what it takes to achieve common goals.
Stay Humble
We have created a culture of servant leadership, which starts with our leaders and is woven throughout the organization. Helping others is at the heart of what we do every day.
Lead From Anywhere
We are empowered to be autonomous in our work. We encourage one another to share opinions, and our perspectives are valued.
Work With Passion
Our singular focus on multifamily housing makes it easy to be passionate about the work we do. Our work revolves around people, not profits: personal relationships are at the core of our success.
See Our Values in Action
Learn how Millers gives back to the communities we serve.
See How We Give Back
Our Employee Benefits
At Millers, the health and wellness of our team is among our highest priorities. We’re committed to providing a competitive employee benefits program that addresses our team’s needs and supports their well-being. We regularly review and modify our employee benefits package to ensure that we offer benefits with the most value for our employees and their families. We offer:
401(k) Plan
Dental, Vision and Medical
Paid Holidays
Paid Time Off (PTO)
Flexible Work Hours
Volunteer Time Off
Birthday PTO
Exercise Reimbursement
Employer HSA Contributions
Our Commitment to Equal Opportunities
Millers Mutual provides equal employment opportunities to all applicants for employment. We do not discriminate against any employee or applicant because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
All are welcome here.
Our Open Positions
Have a passion for helping those around you? Experience a fulfilling career with Millers Mutual,
where you have the opportunity to make a meaningful difference in the communities we serve.
Millers Mutual is committed to fostering a culture of humility, leadership, and trust. As a Support Services Clerk, you will play a crucial role in ensuring smooth and efficient mail operations, directly contributing to the overall success of the company.
In this role, you will be responsible for performing a variety of tasks that include processing and internal delivery of incoming hard copy and electronic mail and the timely preparation of outgoing mail according to postal regulations. Additionally, you will reroute improperly addressed mail returned to Millers to ensure timely delivery to policyholders. Daily responsibilities also include picking up incoming mail and delivering outgoing mail, including certified mail, to the U.S. Postal Service. Furthermore, we ask that you prioritize providing prompt, accurate, courteous, and professional services to our employees, Board of Directors, clients, and agents. You will be part of a team dedicated to delivering exceptional service and upholding our company’s core values.
Essential Job Functions
- Sort and distribute incoming USPS mail same day.
- Date stamp incoming mail to ensure compliance with regulatory requirements and service goals.
- Redirect mail returned for wrong postal address with internal staff and/or postal service.
- Upload (workflow) and distribute electronic mail received through Millers internal email addresses per service goals.
- Daily pickup and delivery of mail at the U.S. Post Office.
- Process Pending Cancellations for non-pay, ensuring accuracy and proof of mailing.
- Process Wolters-Kluwer Cancellations/Notices daily, ensuring data accuracy and proof of mailing.
- Transaction processing as a development tool, building on the potential to move to a UTA position.
- Sort incoming policyholder checks/invoice stubs and prep for Accounting same day pick up.
- Pick up and deliver mail/packages to appropriate Millers Departments.
- Maintain working knowledge of certified, first class, standard mailing requirements.
- Maintain working knowledge of external shipping companies i.e., UPS, FedEx, etc.
- Maintain supplies needed to efficiently operate the mail room.
- Maintain current postal rates so outgoing mail has adequate postage.
- Record postage meter readings on a weekly basis.
- Ensure postage supply remains adequate and advise Leader when additional postage needs purchased.
- Assist other departments with duties as time permits or as assigned.
- Other duties as assigned by VP of Operations and Support Services Leader.
Qualifications/Requirements
- A high school diploma or equivalent.
- Possess a valid drivers license with a clean driving record.
- Must have good interpersonal skills and work well within a team environment.
- Self-starter; proactive, resilient, optimistic, strong bias for identifying solutions.
- Ability to readily adapt to workflow/production changes.
- Attention to detail.
- Microsoft Office (Excel/Word/Outlook) preferred.
- Must be able to lift up to 50 pounds.
Join the Millers Team
We’re passionate about serving our clients, developing our professionals, and giving back to our communities. If you’re a committed professional with a passion for delivering unparalleled service, we’re interested in hearing from you.
