With a vision of providing quality living spaces for tenants, ambitious couple Emily and Jacob purchased a charming two-story apartment complex in the heart of a bustling city. Their property was their pride and joy, a symbol of all their hard work and sacrifice, so they insured it through Millers Mutual – a decision that would save them hundreds of thousands of dollars.

The Incident

One evening, a tenant’s negligence resulted in a catastrophe. The tenant, Alex, an artist who immersed himself in his work, often lost track of time and his surroundings when painting. It was this laser focus that led to his mistake of discarding a lit cigarette. Soon, his unit was engulfed in flames. The complex’s fire alarms wailed as tenants scrambled to safety, faces full of fear and disbelief.

The Damage

In another part of town, Emily and Jacob were awoken by a phone call with the bad news. They rushed to the scene, their hearts sinking at the sight of flames erupting from their beloved building. Once the fire had been fully extinguished, the couple got an update: Miraculously, no one was injured, but the damage was extensive – easily $300,000. Emily and Jacob left a message for their insurance agent, Blaine, their minds racing with worry.

The Turning Point

Months before, Blaine was introduced to the Master Liability Program available through Riverside Brokerage Services. The program helps cover damages caused by tenant negligence and has a low cost that’s passed on to tenants through their rent. Seeing its potential, Blaine immediately mentioned it to Emily and Jacob, who seized the opportunity to better protect their investment and implemented $300,000 of coverage for each tenant.

The Results

Because of this coverage, Emily and Jacob were spared a daunting financial crisis. When Blaine told them that the Master Liability Program would help cover the damages caused by Alex’s negligence, a wave of relief crashed over them. Had they not had that coverage, they might have been paying for the repairs out of their own pockets – a situation that would have threatened their business and livelihood.

The Collaboration

This success wasn’t just a matter of luck but the result of exceptional teamwork. Millers Mutual’s underwriting team and claims department, Blaine, and Riverside Brokerage worked in perfect harmony to develop a tailored solution for Emily and Jacob’s property and provide a swift response in their time of need.

The Insurance Company You Can Trust

Emily and Jacob’s foresight in embracing the Master Liability Program transformed what could have been a financial disaster into a manageable situation. Their case stands as a shining example of how important appropriate coverage is for mitigating risks and how innovative insurance solutions like those offered by Millers Mutual and Riverside Brokerage can turn a potential crisis into a story of recovery and hope.

To make sure you have the coverage your rental property business needs, contact us online or call us at 800-745-4555.