Scott Orndorff, CPCU
President & Chief Executive Officer
Scott Orndorff, named president and CEO of Millers Mutual in 2014, draws upon decades of experience on both the carrier and agency sides of the insurance business.
During his career, Scott has held various senior level positions, including senior executive with Westfield Insurance, where he provided strategic and operational leadership for a specialty division focused on workers compensation, agribusiness and transportation. Prior to that, he was executive vice president and chief operating officer at Old Guard Insurance in central Pennsylvania, where he was responsible for all aspects of the insurance operation including underwriting, claims, risk control, information systems, marketing and customer service.
Scott also has experience running claims operations for both national and regional insurance carriers, and he has worked for a reinsurer, providing coverage for mutual companies throughout the U.S. Most recently, Scott worked for a large insurance agency developing specialty programs and alternative risk transfer mechanisms.
In addition to receiving his bachelor’s degree at Mansfield University, Scott earned a master of management degree from Penn State University and he completed an executive program in competition and strategy at Harvard Business School. He also has his CPCU (Chartered Property Casualty Underwriter) designation.
An active community member, Scott has served on the boards of the Lititz recCenter, Manheim Township Foundation and Highland Presbyterian Church. He and his wife, Sandra, have three children.
Steve Fisher, CPCU
Vice President, Sales and Marketing
Steve Fisher joined Millers as vice president of sales and marketing in Spring 2015. Prior to joining Millers, Steve served as eastern division leader and mid-Atlantic division senior executive for Westfield Insurance where he managed commercial accounts, led and executed strategic planning, conducted executive succession planning, and led the successful people & processes integration of Old Guard Insurance as it was acquired by Westfield, where he had been vice president of marketing. Steve started his professional career at New Castle Mutual Insurance Company, ultimately serving as president and CEO when it merged with Old Guard Group.
Steve received his bachelor’s degree in business administration from University of Delaware, and is a Chartered Property and Casualty Underwriter.
Steve is a life-long Delaware resident. He and his wife, Connie, currently live in Hockessin. He enjoys golf and sports, and is involved in owning thoroughbred racehorses.
Don Manley, CPCU
Vice President, Underwriting
Don Manley joined Millers as vice president of underwriting in 2014. Prior to joining Millers, Don served as executive and master underwriter at Westfield Insurance, where he was responsible for developing and implementing underwriting strategy to ensure the highest levels of product quality, pricing integrity, operating efficiency and profitability. He also has experience managing the ratemaking process, training and mentoring underwriting staff and directing all of the operational activities related to underwriting.
Don has a bachelor’s degree in business administration and management from Bloomsburg University. He also holds numerous professional designations, including CPCU (Chartered Property Casualty Underwriter), AFIS (Agribusiness and Farm Insurance Specialist), AU (Associate in Underwriting) and a Certificate in General Insurance.
Lawrence “Larry” Fortin
Vice President, Chief Information Officer
Larry Fortin has been the CIO at Millers Mutual since 2008. Larry is in the process of implementing a complete IT transformation including the replacement of core systems with a best of breed solution that includes rating and quoting, policy administration, claims, billing, commission, and reinsurance systems. Additional implementations include new agency and employee portals, business intelligence applications, and real time bridging through Transformation Station and TransactNOW.
Prior to joining Millers, Larry served for eight years as vice president for a technology consulting firm where he oversaw the company’s national insurance practice. Before that, he was a director of application development for a large, multi-national insurance carrier where he implemented solutions with onshore and offshore Ireland-based IT staff.
Larry has a degree in business from Norwich University and a master’s certificate in information technology project management from George Washington University.
Vice President, Human Resources
Karen Anuscavage joined Millers as vice president of human resources in early 2015 where her focus is on organizational design, training and development, recruiting and selection, performance management, employee relations, health and safety, and department leadership and oversight. Prior to joining Millers, Karen served in senior management for human resources at Kegel’s Produce, and human resources relationship management specialist at Westfield Insurance. Karen graduated with high honors from Albright College and has a bachelor’s degree in applied psychology and organizational behavior.
In the community, Karen is an active member of the Society for Human Resources Management, served on the board of Lancaster Ice Club and coached high school competitive cheerleading. She and her husband have two children.
Vice President, Claims
Timothy Kirk joined Millers as the vice president of claims in the summer of 2015. Prior to joining Millers, Tim served as the claims manager at Starr Companies in Philadelphia where he was responsible for management and oversight of all claims arising from the newly created Transportation Profit Center. Tim began his career as a field claim specialist in New York City. He also held the Claim Vice President position with both Lincoln General Insurance and Crum & Forster.
Tim attended Brooklyn College and the University of New Hampshire and also completed multiple segments toward the CPCU designation at the College of Insurance in New York City. Tim is a licensed Pennsylvania life, Health & Annuity Producer.
Vice President, Chief Financial Officer
Jeffrey Pratt joined Millers as vice president, chief financial officer in 2015 and draws upon decades of experience in the insurance and banking industries. Prior to joining Millers, Jeff served in various financial division positions at Penn National Insurance. Most recently, he was the Director of Financial Planning and Analysis where in addition to corporate planning as well as financial and strategic analysis he had oversight and responsibility for accounts payable, billing services, cash management, expense budgeting and payroll processing. Jeff started his career at what is now M&T Bank. While with the bank, he progressed through various positions in both the retail and commercial divisions of the bank within the South Central Pennsylvania and Baltimore, Maryland markets.
Jeff received his bachelor’s degree in business administration from the University of Colorado at Boulder, graduating magna cum laude. Additionally, he earned a master’s of business administration in finance and accounting at Mount Saint Mary’s University from which he graduated with honors. Jeff currently holds a Certified Treasury Professional designation.
Jeff has served on the boards of Hanover Day Nursery, Inc. and Hanover Capital Management, Inc. He is a Bridges Society Member of the United Way of the Capital Region. Jeff and his wife, Lisa, have two children.